![]() Unpurchasable tools (Shovel, Pickaxe, Machete, Dowsing Rod) Unfortunately we won't be working on a way to give these back, even if it wasn't your fault and whatever you lost was very valuable. He should give you the letter in addition to the other rewards he normally gives. Please see this page: Letter of ForgivenessĪfter Postal Bear undergoes a significant change (if you don't know what I'm talking about then it hasn't happened yet), complete a timed quest for him. How do I get a missing item? Seditious Flyers Please check that out first, and if you're still not sure please get a screenshot of that screen to share with the folks who might help you. The info from the Progress Debug Screen may help you and others to understand if you've made enough progress or waited long enough to have gotten the item.As a last resort you can email but we're a small studio and there are many questions that the helpful folks in Discord are quite capable of fielding and would love to help with, which would free us up to deal with the harder questions. Please search online or ask in the Cozy Grove Discord server. How do I know if I should have the item by now? Among other things, there's no good way for the game to know how much you should currently have, so it can't determine that any are missing. I'm sorry if that's what went missing in your case. ![]() It isn't about items that you could earn more of, even if it would be very hard/painful to get them again. Note that this is about unsticking people who would otherwise be permanently stuck.This page tells you about how you'd get back such items. In addition to fixing these bugs as we figure out what causes them, we've slowly been adding ways to detect that specific key items are missing and give them back to players who've already been affected. This is always bad, but especially so if it's an important item that will cause someone without it to be permanently stuck. There were/are some bugs in the game that will, for example, make an item permanently disappear from your backpack or skip a conversation that should have given you a particular item. ![]()
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